Job Description
Job title : Network Engineer Tier 3
Location : Upper McKinely Hill, Taguig City, Metro Manila
Experience : 5 years of experience in supporting network environment
Education Qualification : Bachelor’s degree
Roles and Responsibilities:
- The candidate must be a technically oriented person with comprehensive experience in network design, implementation and troubleshooting with networking equipment, including routers, gateways, adapters, and powerline products.
- The person will be providing 3rd tier escalation support on as needed basis to address product specific issue, providing guidance to our call centers on addressing customer issues through various day to day tasks such as working hands-on with various products to reproduce, test and validate product functionality prior and post launch.
- The candidate will be handling escalated cases from level 2 as his/...