Job Description
UPMC is looking for a NOC (Network Operations Center) Analyst Associate to join their team. This role will be Fully on-site (WFH technology available for short -term or emergency needs. Will only be accepting candidates within the PA area since this role will be ON-SITE.
The shift will be 7PM-7AM
Week 1 Thursday / Friday / Saturday
Week 2 Sunday / Thursday / Friday / Saturday
2 week period is 84 hours (4 hours OT)
Description
The NOC Analyst Associate supports a 24x7x365 Network Operations Center responsible for monitoring, maintaining, and restoring UPMC's enterprise data and voice networks. This role performs real-time surveillance of a large multi-vendor environment, ensuring network uptime, performance, and SLA compliance. Using a suite of enterprise monitoring tools, the analyst responds to alerts, troubleshoots issues across switches, routers, firewalls, and WAN circuits, and works toward rapid incident resolution.
T...
The shift will be 7PM-7AM
Week 1 Thursday / Friday / Saturday
Week 2 Sunday / Thursday / Friday / Saturday
2 week period is 84 hours (4 hours OT)
Description
The NOC Analyst Associate supports a 24x7x365 Network Operations Center responsible for monitoring, maintaining, and restoring UPMC's enterprise data and voice networks. This role performs real-time surveillance of a large multi-vendor environment, ensuring network uptime, performance, and SLA compliance. Using a suite of enterprise monitoring tools, the analyst responds to alerts, troubleshoots issues across switches, routers, firewalls, and WAN circuits, and works toward rapid incident resolution.
T...