Job Description
Network Operations Center – Level 2 Support Engineer
Moonspin is proud to offer industry‑leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world‑class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of the art technological designs and features.
We hire experienced top talented people which enables us to offer exceptional business services while enjoying a “work hard play hard” engaged environment.
Purpose of the Role:
We are seeking a NOC Level 2 Support Engineer to work in our Cape Town office, who can apply their technical skills in a fast‑paced and complex environment. The Level 2 NOC Engineer’s duties will include monitoring, diagnosing, troubleshooting, tracking, and documenting the multiple environments and day‑to‑day customer support and interactions.
Strong communication skills are a parti...