Hiring Network Operations Lead

Location: Chennai

Experience: 12 15 Years

Work Mode: Hybrid

We are looking for an experienced Network Operations Lead to manage and drive APAC Network Operations for a leading global banking organization. The ideal candidate will have strong expertise in network operations, NOC management, service assurance, vendor management, and large-scale enterprise banking networks.

Key Responsibilities

• Lead APAC Network Operations and ensure end-to-end network performance and service availability.
• Manage 24x7 NOC operations, incident resolution, change implementation, and service improvements.
• Drive ITSM processes including Incident, Change, and Problem Management.
• Manage network operations teams and multiple vendors to achieve agreed SLAs, RTO, and RPO targets.
• Present operational metrics and service reports t...