Job Description
We are seeking a dedicated and experienced Network Operations Support Specialist to join our team.
Responsibilities
- Provide 3-7 years of experience in Network Operations Support, focusing on Corporate WAN and Wireless environments.
- Manage and troubleshoot complex multi-site voice and data LAN/WAN network solutions, primarily using Cisco products.
- Handle Level 2 and Level 3 support for network operations, ensuring timely resolution of incidents and service requests within defined SLAs.
- Perform daily network health checks, monitoring, and reporting using advanced diagnostic tools to identify and address potential issues proactively.
- Support major incident management, providing effective solutions for network-related issues.
- Configure, implement, install, and commission secure network environments, including routing, switching, and dynamic protocols.
- Ensure end-to-end secure network operations with expertise ...