Job Description
Job Overview
We are looking for a detail-oriented Network Operations Executive to ensure smooth execution and compliance of all network change operations. The role involves monitoring, reporting, and maintaining quality standards across network activities in a 24/7 operational environment.
Key Responsibilities
- Ensure process optimization for smooth delivery of network change operations
- Monitor and maintain quality assurance of KPIs related to change management
- Enforce rules, regulations, and compliance standards across operations
- Monitor, verify, and generate reports for all change activities
- Identify and document network security cases for awareness and improvement
- Perform root cause analysis (RCA) for non-compliance cases
- Track and follow up on corrective and preventive action plans
- Work in a 24/7 shift rotation (duty roster) to ensure continuous operations