💼 Full-Time Position

Network Support Technician

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Sharp Brains Solutions
📍 palmerston north, manawatū- hanganui, New-Zealand
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Location
palmerston north, New-Zealand
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Posted
June 14, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Skill Set: Network Support Technician level 1

Language: English

Roll Type: Dispatch

Location: Palmerston North, New Zealand

Days per week: On‑Demand

Contract: B2B/Freelance

Job Summary

We are seeking a Network Support Technician Level 1 (NW L1) to provide first‑line support for network infrastructure, connectivity issues, and end‑user network‑related incidents. The ideal candidate will have a basic understanding of networking concepts and experience supporting enterprise network environments.

Key Responsibilities

  • Monitor network infrastructure and respond to network alerts and incidents.
  • Troubleshoot basic LAN, WAN, Wi‑Fi, and VPN connectivity issues.
  • Provide first‑level support for routers, switches, access points, and firewalls.
  • Configure and support network devices under senior engineer guidance.
  • Perform cable patching, port activation, and basic network in...