Job Description
Job Description
What you’ll do…
- You make sure our guest experience never flags, even at night! Whatever's needed, you treat our guests as individuals, make them feel welcome and their stay special - the Hox way.
- Deal with the coming and going of guests, making sure all bills are correct and contain no surprises.
- Work with all our teams to make sure we're always busy, and help our Night Manager with any overbooking levels.
- Answer phones, sort out requests and anything that might arise time, involving the team as needed - you're the one-stop-shop for our guests to turn to.
- Proactively keep an eye on all our public areas, working with our restaurant and security teams to make sure everything is running without a hitch, and handling any issues as and when they arise.
What we’re looking for…...