Job Description
RESPONSIBLE TO:
Managing Director
Deputy Duty Manager
Director of Rooms
Front Office Manager
SCOPE & GENERAL PURPOSE OF JOB:
To ensure that the customers are offered the highest quality standards in service and care, anticipating their needs and being attentive at all times.
ACCOUNTABILITIES:
1. Working with the Departmental Managers to ensure that standards of performance within all departments are adhered to, ensuring all services offered are of the highest quality and all emplo...