Job Description
Job Role : Night Manager ( Operations)
Function: Patient Service
Gender : Male / Female
Job Purpose
Responsible for directing and implementing efficient Patient Experience process flow across the Hospital
Responsible for creating the unique experience the patients receive during the process of seeking & undergoing the hospital service.
Ensure all hospital services are active required for patient care at night time.
Accountabilities
Customer (Patients & Families)
- Drive the Patient Experience Service Delivery Model for Customer Excellence.
- Enable the customer/guest/patients to be an informed user of the services.
- Design & introduce programs to improve the quality of customer care.
- Ensure timely r...