💼 Full-Time Position

Night Shift Customer Service Advisor

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Guidant Global
📍 Manchester, England, United Kingdom
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Location
Manchester, United Kingdom
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Posted
June 10, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Title: Night Shift Customer Service Advisor
Location: Angel Square
Contract: Fixed-term until 31st December
Salary: £12.70 - £14.00 per hour

Role Overview

We are seeking a compassionate and resilient Night Shift Customer Service Advisor to support our client. This role involves handling inbound calls from vulnerable customers during sensitive moments, providing empathetic support and guidance. The position also includes administrative responsibilities within a contact centre environment.

Key Responsibilities

  • Handle inbound calls from customers with empathy, professionalism, and care
  • Support individuals at sensitive and emotional times, ensuring a high level of customer service
  • Accurately record customer information and maintain detailed case notes
  • Complete associated administrative tasks in line with company procedures
  • Work collaboratively within a small team to ensure ...