Job Description
The Night Shift Fleet Controller is responsible for overseeing and coordinating transport operations during the night shift. This role involves actively monitoring high-risk and time-critical loads, resolving operational issues as they arise, and maintaining effective communication with drivers, customers, and internal stakeholders. The controller is accountable for ensuring high levels of load, route, and system accuracy, investigating delays or deviations, and managing exceptions to minimise service disruptions and ensure on-time delivery.
Decision-Making During Night Operations:
- Handle additional client requests or route changes, ensuring client requirements are met without disrupting overall schedules.
- Manage situations where drivers are fatigued, ensuring they are provided with adequate rest and sleep while minimizing operational disruption.
- Address unauthorized driv...