Job Description
- Address customer questions, concerns, and complaints efficiently, escalating issues as needed for prompt resolution.
- Accurately record and update customer interactions, transactions, and order details in the system.
- Stay informed about company policies, procedures, and services to provide correct information to customers.
- Foster a supportive and cooperative team environment.
- Conduct basic troubleshooting when required.
- Accurately record and update customer interactions, transactions, and order details in the system.
- Stay informed about company policies, procedures, and services to provide correct information to customers.
- Foster a supportive and cooperative team environment.
- Conduct basic troubleshooting when required.