Job Description
Work at the office 100% at Empire Tower (BTS Chong Nonsi)
We are seeking a skilled and dedicated NOC Engineer to join our team. As a Senior NOC Engineer, you will play a critical role in ensuring the uptime and stability of our systems and services. Your responsibilities will include monitoring, diagnosing, and resolving incidents in real-time, collaborating with cross-functional teams, conducting regular maintenance activities, and providing 24x7 support through shift work, including nights and weekends.
What you'll be doing:
- Monitor the performance and availability of systems and services: Ensure that the services and platform are being re-actively and proactively monitored. Investigate and resolve incidents promptly to minimize impact.
- Incident analysis and continuous Improvement: Analyze and report potential trends to drive down repeated incidents. Follow inc...