Job Description
NOC Network Operations Support Specialist
The NOC Network Operations Support Specialist is responsible for all aspects of support functions which includes a combination of field maintenance/customer support and activities with a NOC (Network Operations Center) on a 24/7 basis.
Qualifications
Education
• 2 years technology diploma in a telecommunications or networking related program is required
• Cisco Certified Network Associate (CCNA) required
• Cisco Certified Network Professional (CCNP) an asset
Work Experience
• 2 to 4 years technical working experience is required
• Experience working in the telecom industry is required
Specific Competencies
• Must possess a high level of customer service skills.
• Proven ability to work independently and meet aggressive deadlines.
• Proficient in and experience with telecom grade Ethernet access networks.
• Detailed working knowledge and experience with telecom grade TDM/SONET tr...