Job Description
NOC Support - Fresh Graduate (IT Technical Support)
Smoothmoves, Inc.
On-site - Quezon City Fresh Graduate/Student Bachelor Full-time
Job Description
Employee Recognition and Rewards
Holiday Gifts
Government Mandated Benefits
Insurance Health & Wellness
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- Directly reports to the NOC Lead.
- Works with Network Administrators, Database Administrators and System Administrators in resolving incidents filed and called in by the site Leads.
- Assists the Administrators in Implementing new projects.
- Receives and replies to calls made by Site Leads and PC's
- Preparation of necessary documents (i.e RDE, SI) required in executing change requests and service requests.
- Liaise with other teams (i.e Dev, Service Desk, TSG) in resolving incidents.
- Generates reports required by the Operations Manager in managing the day-to-day business operations....