Job Description
- Good written English communication skills
About The Role
We are hiring Non-Voice Chat Support Associates in Davao City. This is a great opportunity for fresh graduates, career shifters, and applicants looking for a simple and stable entry into the BPO industry. Enjoy paid training from Day 1, competitive salary packages, incentives, and a supportive work environment with long-term career growth opportunities.
Job Description
As a Chat Support Associate, you will assist customers through online chat by answering inquiries, providing information, and resolving concerns through written communication.
Responsibilities
- Respond to customer inquiries via chat support
- Provide accurate information and timely assistance
- Handle customer concerns professionally
- Document chats and account updates accurately
- Escalate concerns when needed
- Maintain good quality and customer s...