Job Description
Job Title: Chat and Email Support Representative
Location: Davao City, Davao del Sur
Job Type: Full-Time
Salary: ₱18,000 – ₱28,000 per month
Work Arrangement: Onsite
Schedule: Shifting Schedule
Job Summary
The Chat and Email Support Representative provides customer assistance through non-voice support channels, including chat, email, and messaging platforms. This role focuses on resolving customer inquiries, providing accurate information, maintaining service quality standards, and ensuring a positive customer experience through written communication.
Key Responsibilities
Respond to customer inquiries through chat, email, and other approved messaging platforms.
Resolve customer concerns accurately and professionally while adhering to company policies and procedures.
Research and provide appropriate solutions based on customer needs.
Documen...
Location: Davao City, Davao del Sur
Job Type: Full-Time
Salary: ₱18,000 – ₱28,000 per month
Work Arrangement: Onsite
Schedule: Shifting Schedule
Job Summary
The Chat and Email Support Representative provides customer assistance through non-voice support channels, including chat, email, and messaging platforms. This role focuses on resolving customer inquiries, providing accurate information, maintaining service quality standards, and ensuring a positive customer experience through written communication.
Key Responsibilities
Respond to customer inquiries through chat, email, and other approved messaging platforms.
Resolve customer concerns accurately and professionally while adhering to company policies and procedures.
Research and provide appropriate solutions based on customer needs.
Documen...