Job Description
Mercier Consultancy is excited to announce an opening for a Nordic Speaking Customer Support Representative in our Food Delivery Service Department based in Greece! In this dynamic role, you will provide exceptional support to our Nordic-speaking customers as they engage with our food delivery platform. Your role will be essential in ensuring that customers have a smooth and enjoyable experience while using our services.
This position is perfect for individuals who are passionate about food and customer service. If you thrive in a fast-paced environment and enjoy helping others, we want to hear from you!
Responsibilities
- Respond to customer inquiries in Nordic languages (Danish, Swedish, Norwegian, or Finnish) via phone, email, and chat
- Assist customers with questions regarding orders, delivery issues, and service inquiries
- Document customer interactions and solutions accurately in our support system
- Collaborate with internal team...