Job Description
Ready to take your customer service career to the next level?
Join a leading international company in Lisbon and become part of a dynamic team supporting globally recognized brands. If you enjoy helping people, solving problems, and working in a fast-paced environment, this opportunity is for you.
What You'll Do
As a Customer Advisor, you will be the first point of contact for customers, delivering exceptional support and creating positive experiences every day.
✔ Assist customers via inbound calls and inquiries
✔ Provide professional, friendly, and solution-oriented support
✔ Resolve customer issues efficiently while demonstrating empathy and care
✔ Accurately document customer interactions and feedback in internal systems
✔ Investigate and troubleshoot issues using available tools, training, and resources
✔ Guide customers toward the best solutions and recommendations based on their needs
✔ Contrib...