Job Description
Mercier Consultancy is excited to announce a job opening for a Norwegian Customer Support Representative in our Mobile Banking Services Department, located in Greece! In this essential role, you will assist our Norwegian-speaking clients with their mobile banking inquiries, providing top-notch support and guidance to ensure a seamless banking experience.
If you have a passion for customer service and a strong understanding of mobile banking, we invite you to join our dedicated team. This role will allow you to leverage your language skills and problem-solving abilities in a dynamic environment while delivering excellent support to our customers.
Responsibilities
- Respond to customer inquiries in Norwegian via phone, email, and chat
- Assist clients with questions related to mobile banking services, app functionalities, and account management
- Accurately document client interactions and resolutions in our support system
- Collaborate wit...