Job Description
Patrique Mercier Recruitment FR is excited to offer a vibrant opportunity for a Norwegian Speaking Customer Service Agent to join a dynamic team in Sofia, Bulgaria. This role offers a paid relocation package, making it an ideal chance for individuals looking to advance their customer service career while experiencing a new cultural environment.
Responsibilities
- Provide outstanding customer service to Norwegian-speaking customers through phone, email, and live chat.
- Manage inquiries related to products, orders, returns, and general support promptly and professionally.
- Resolve customer issues and complaints with a focus on customer satisfaction and retention.
- Maintain accurate records of customer interactions in the CRM system.
- Stay updated on company products and services to offer knowledgeable assistance.
- Collaborate effectively with internal teams to enhance customer experience.
- Participate in ongoing tra...