Job Description
Norwegian speaking Customer Support Agent to Malaga
We are looking for a Customer Support Agent to join our client’s operations in Malaga. Start ASAP in this daytime hybrid role (mix of office and remote work).
What you’ll do
- You will provide frontline support and ensure clients get the help they need, working across multiple systems and projects. Your tasks will include
- Providing technical troubleshooting and support for advanced energy storage and smart charging products.
- Responding to customer inquiries via phone, email, and chat, delivering professional, clear, and timely assistance.
- Guiding clients and installers through step-by-step solutions, explaining complex technical issues in an easy-to-understand way.
- Logging, tracking, and following up on incidents to ensure efficient resolution.
- Coordinating with internal teams and other specialists to handle complex issues.
- Supporting cli...