Job Description
Patrique Mercier Recruitment FR is dedicated to connecting skilled professionals with rewarding career opportunities. We are currently seeking a Norwegian Speaking Customer Support Representative for the Banking sector. This position is ideal for individuals who have a passion for providing excellent customer service and are interested in helping clients navigate their banking needs.
Responsibilities
- Provide exceptional customer support to Norwegian-speaking clients regarding banking products and services through phone, email, and chat.
- Assist customers with account inquiries, transaction details, and product offerings.
- Resolve customer complaints and issues promptly to improve customer satisfaction.
- Document customer interactions accurately and manage follow-ups effectively.
- Collaborate with internal teams and banking partners to ensure efficient service delivery.
- Educate clients about banking policies, procedures...