Job Description
Patrique Mercier Recruitment FR is committed to connecting talented individuals with exciting career opportunities. We are currently looking for a Norwegian Speaking Customer Support Representative for Social Media. This position is ideal for those who are passionate about social media and enjoy helping customers navigate their online experiences.
Responsibilities
- Provide top-notch customer support to Norwegian-speaking clients via social media platforms.
- Respond to inquiries, comments, and concerns in a timely and professional manner.
- Assist customers with understanding products, services, and promotions offered through social media channels.
- Effectively manage customer complaints and engage in proactive problem-solving to enhance user experience.
- Document customer interactions accurately and track feedback for service improvement.
- Collaborate with the marketing and communications team to relay customer insights a...