Job Description
Mercier Consultancy is excited to announce a unique opportunity for a Norwegian Speaking Customer Support Representative specializing in Subscription-Based Services, based in Greece! In this role, you will be the primary contact for our Norwegian-speaking customers, providing expert support and assistance regarding their subscriptions and related inquiries. Your ability to communicate effectively in Norwegian will be critical in ensuring a high level of customer satisfaction.
If you are passionate about customer service and have a keen interest in subscription-based services, we would love to have you on our team! You will play a vital role in enhancing the customer experience by resolving issues and providing valuable information.
Responsibilities
- Respond to customer inquiries in Norwegian through phone, email, and chat
- Assist clients with questions regarding subscription plans, billing, and account management
- Document customer interactio...