Job Description
Mercier Consultancy is excited to offer Norwegian Speaking Customer Support job opportunities with paid relocation to Sofia. This position is perfect for individuals fluent in Norwegian who are eager to provide exceptional customer service while embracing a new cultural experience. You will serve as a vital link between the company and Norwegian-speaking customers, ensuring their inquiries are handled promptly and professionally.
Key Responsibilities
- Provide high-quality customer support to Norwegian-speaking clients via phone, email, and chat.
- Handle customer inquiries regarding products, services, and account issues with accuracy and professionalism.
- Resolve concerns and complaints effectively to maintain high levels of customer satisfaction.
- Maintain detailed documentation of all customer interactions.
- Collaborate with internal teams to improve customer experience and service delivery.
- Stay informed about company p...