Job Description
Mercier Consultancy is excited to offer Norwegian Speaking Customer Support positions with paid relocation to Sofia. This role is an excellent opportunity for Norwegian speakers who are eager to start a rewarding career in customer service while enjoying the vibrant lifestyle in Sofia. As a Customer Support Representative, you will be responsible for providing exceptional service to our Norwegian-speaking clients, ensuring their needs are met with professionalism and care.
Key Responsibilities
- Deliver high-quality customer support to Norwegian-speaking clients via phone, email, and chat.
- Address inquiries, resolve issues, and provide accurate information about products and services.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with internal teams to improve customer experience and service efficiency.
- Stay updated on product knowledge and company policies to assist customers effectively.