Job Description
Mercier Consultancy is excited to offer Norwegian Speaking Customer Support Jobs in Sofia, providing a unique opportunity to work and live in this vibrant city. We are looking for motivated and customer-focused individuals fluent in Norwegian to join our team. As a Customer Support Representative, you will be responsible for providing excellent service to Norwegian-speaking clients, ensuring their inquiries are addressed promptly and effectively.
Key Responsibilities
- Provide high-quality customer support to Norwegian-speaking customers via phone, email, and chat.
- Assist clients with questions about products, services, and account issues.
- Resolve customer complaints and troubleshoot problems efficiently.
- Document and track customer interactions accurately.
- Collaborate with team members to improve customer satisfaction and service quality.
- Stay updated on product knowledge and company policies.
Requi...