Job Description
Patrique Mercier Recruitment FR is thrilled to announce an opening for a Norwegian Speaking In-Game Support Analyst. This role is perfect for gamers who are dedicated to delivering outstanding customer service. As an In-Game Support Analyst, your mission will be to assist Norwegian-speaking players with their inquiries and ensure they have an enjoyable gaming experience by addressing their issues promptly and effectively.
Responsibilities
- Offer real-time support to Norwegian-speaking players via in-game chat, email, and community forums.
- Identify and resolve a variety of in-game concerns, helping players with technical issues related to gameplay and accounts.
- Capture and monitor player issues within a support ticketing system, ensuring prompt responses and follow-ups.
- Clearly communicate with players regarding game mechanics, features, and updates.
- Collaborate with the development team to relay player feedback and identify ...