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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Handle customer inquiries via phone, email, and chat in Norwegian and English.
- Assist customers with booking-related questions, technical support, and general inquiries.
- Provide effective solutions by troubleshooting and understanding customer needs.
- Maintain accurate records of customer interactions using CRM systems.
- Collaborate with other departments to ensure efficient issue resolution.
- Stay informed about company products, services, and policies to provide up-to-date information.
Requirements
- Native Norwegian speaker with advanced English proficiency.
- Excellent communication and interpersonal skills, both written and spoken.
- Strong PC skills, including Office 365, CRM databases, and other internal platforms.
- Problem‑solving and solution‑driven mentality.
- A positive and motivated attitude to handle challenging customer situ...