Job Description
We are seeking Norwegian‑speaking Assistance Coordinators for our client’s international travel assistance team in Torrevieja, Costa Blanca.
You’ll Do
- Support travellers worldwide via phone and email
- Handle cases related to illness, accidents or travel issues
- Provide guidance about travel insurance coverage
- Coordinate with hospitals, clinics, airlines and partners
- Arrange flights, accommodation or medical assistance when needed
- Manage cases in internal systems
The assistance centre operates 24/7, so the role includes day, evening and night shifts.
Qualifications
- Fluent in Norwegian and English
- Strong communication skills
- Comfortable working in a fast‑paced environment
- Ability to work shift rotations (day, evening, night)
- Good computer skills and attention to detail
- Additional languages are a plus