Job Description
NPD Customer Service Representative / Receptionist
Customer Service Representative / Receptionist
We are seeking a friendly and professional Customer Service Representative / Receptionist to join the team at NPD Ltd. As the first point of contact for the business, you will play a key role in delivering exceptional customer service both in person and across various communication channels.
This is a predominantly phone-based customer service role, involving a high volume of daily calls, alongside front desk reception duties and administrative support. This is a permanent full-time role (Monday – Friday), with some flexibility in hours considered for the right candidate.
You will be an integral part of the Business Support team, providing assistance to our:
- growing customer base,
- other teams within the company and
- the wider business focuses for the future.
Key responsibilities
- Respond promptly and professio...