[OCB-MY] Customer Service Executive

Job Title: (OCB-MY) Customer Service Executive

Business Company: Device and Module Solutions (DMS)

In its efforts “To create solutions to solve challenges like climate change & controlling carbon emission”, the Device and Module Solutions Business has a wide range of sensors, switches, relays, and connectors. This wide range of products adds niche value to industries like automotive, energy, white goods, home, building, and factory automation. Understand more about our Device and Module Solutions Business HERE.

Short Description

Job Responsibilities

• Input, verify and confirm customer orders and forecast.
• Handle customers’ enquiries and process order and monitor delivery status to ensure resolution to customer’s satisfaction.
• Liaise with factories to ensure that our requests for supplies are met.
• Liaise and coordinate shipping efforts between customers, Omron NSC, factories, warehouse ...