Job Description
ESSENTIAL JOB FUNCTIONS:
Receive, review, and process export documentation for accounts.
Must have a better than average understanding of the Export Regulations or other government agency regulations that govern exports.
Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner.
Communicate with overseas agents to ensure proper pre-alerts and documentation.
Continue to explore different options to reduce cost and increase revenues.
Track and trace shipment and provide updates to clients and sales.
Uphold a strong and professional relationship with ocean intermediaries, transportation agencies and sales.
Demonstrate an emphasis on customer satisfaction per company policy.
Maintain shipment files and ensure billing is completed within a timely fashion.
Assist as backup for alternate accounts.
Perform other duties as assigned.
Must be able to...
Receive, review, and process export documentation for accounts.
Must have a better than average understanding of the Export Regulations or other government agency regulations that govern exports.
Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner.
Communicate with overseas agents to ensure proper pre-alerts and documentation.
Continue to explore different options to reduce cost and increase revenues.
Track and trace shipment and provide updates to clients and sales.
Uphold a strong and professional relationship with ocean intermediaries, transportation agencies and sales.
Demonstrate an emphasis on customer satisfaction per company policy.
Maintain shipment files and ensure billing is completed within a timely fashion.
Assist as backup for alternate accounts.
Perform other duties as assigned.
Must be able to...