Job Description
Job Description
Scope of Position:
Assist Manager and Supervisor with all aspects of the Ocean Export Department, while ensuring the proper and timely movement of freight, while providing an exceptional customer service.
KEY RESPONSIBILTIES
People:
Identify with manager / supervisor, develop, and mentor your No. 2.Support the supervisor where needed:Allocate workloads within team to ensure smooth operations during peak activity or staff absence.Be a guide for the team - mentor agentsEnsure team meets company standards of 52 hours training per year per employee.Follow-up new hires training as per the company requirement standards.Periodically communicate department goals and expectations with team to ensure buy-in and accountability.Operations:
Ensure smooth and timely freight process flow.Prepare various documents for international t...