Job Description
Lead with Excellence at Metro
At Metro, we don’t just move freight - we build partnerships. We’re looking for a customer-focused Ocean Export Manager to lead our export operations and deliver exceptional service to our global clients.
What You'll Do
- Champion a customer-first culture
- Lead and support a high-performing export team
- Oversee bookings, documentation, and carrier coordination
- Resolve escalations and drive service excellence
- Collaborate with sales and account teams to support client growth
- Improve processes and enhance customer experience
What You Bring
- Ocean freight expertise (FCL, LCL, global trade)
- Proven leadership and team management skills
- Strong communication and relationship-building abilities
- Commercial awareness and strategic thinking
- Experience with freight systems (CargoWise preferred)