Job Description
Office based Adjuster/ Trainee Adjuster
To augment the existing team of liability department, based in Singapore with the development and handling of all aspects of Baggage claims in the Asia Pacific region. Business-level proficiency in reading and writing Traditional Chinese is essential for client liaison with Mandarin‑speaking clients.
Main duties include:- To develop negotiation skills in the handling of Baggage claims.
- To maintain records of fees, budgets and time recorded on files and to be responsible for own time recording for fee purposes.
- To assist in the efficient filing of correspondence, documents when required, and maintaining data records and issuance of regular quarterly Bordereaux/Invoicing.
- To churn out monthly reports and case statistics to the Airlines.
- To support and assist the existing adjuster in the handling of the department's case work on behalf of Underwriters and their Clients.