💼 Full-Time Position

Office IT Support Analyst at Telecel Ghana

🏢
Confidential
📍 Ghana, Ghana, Ghana
📍
Location
Ghana, Ghana
📅
Posted
June 10, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

To provide total ICT support for staff and outsourced staff of Telecel Ghana. To be main contact and support for all ICT queries across the organization.

Responsible for solving issues and supporting innovative ideas as required.


Key Accountabilities And Decision Ownership

  • To ensure the prompt provision of cost-effective Office IT solutions & services to Telecel Ghana staff

  • To ensure all Office IT incidents are cleared within agreed service levels

  • To manage 3rd party Contractors

  • To work on improved service delivery practices by aligning with counterparts in other Telecel OpCos

  • Provide updates and reports to Office Support Manager and IT senior management and key stakeholders

  • Provide first-line support for office staff, including troubleshooting hardware, software, and network issues.

  • Diagnose and resolve technical problems related to desktops, laptops, printers, scanners, and mobil...