Job Description
The Office Manager is a key local representative of the People team function, ensuring that Directed’s Manila-based team members are supported, engaged, and aligned with company values, processes and performance expectations.
The primary objective of the Office Manager is to work closely with the Talent Manager to act as the first point of contact for Directed in Manila, providing essential support to both local BPO employees and Australian stakeholders, balancing on-the-ground operational needs with HR and engagement priorities. This is a hands‑on operational management role with a people‑first approach, ensuring Manila employees feel supported, recognised and are a part of a global, high‑performing team.
QUALIFICATIONS
- 7+ years’ experience in a similar role partnering with multiple offshore managers and local onsite staff to provide operational, administrative and HR support e.g. training.
- Working with Australian based managers and stakehold...