Officer

At RAKBANK, we foster a culture of innovation, growth, and excellence. We are a community that thrives on teamwork, cutting‑edge solutions, and high standards of governance.

The Officer will play a vital role in our customer service team, handling a range of inquiries and providing timely solutions. They will be the first point of contact for Trade Finance customers, offering support and guidance on various banking services and transactions. This role requires excellent communication skills and a customer‑centric approach to ensure a positive and efficient customer experience.

• Serve as the first point of contact for Trade Finance customers by handling inbound calls and delivering prompt, accurate support on transaction‑related queries.
• Provide expert guidance on transaction structuring, ensuring customers receive clear and practical solutions tailored to their needs.
• Address digital bankin...