Job Description
Customer Success Manager – Oman (Muscat)
Job Description - Customer Success Manager
About Uptime AI
Uptime AI is a leading industrial AI company helping process industries improve reliability, reduce downtime, and optimize
operations through advanced analytics and domain expertise.
Role Overview
We are looking for a Customer Success Manager (CSM) to act as a trusted partner to our customers in Oman, driving
adoption and ensuring measurable business outcomes from UptimeAI’s platform.
This role focuses on bridging operations, data, and decision-making—enabling customers to translate insights into actions
that improve reliability, efficiency, and cost outcomes.
Work Structure is Hybrid, however, the role involves regular on-site engagement with customers across key industrial
locations in Oman, including Muscat (Qurum) and Sohar, and may require travel between these locat...