💼 Full-Time Position

Omnichannel QA Specialist — Elevate Customer Experience

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Groupe Dynamite, Inc Garage
📍 mount royal, montreal (administrative region), Canada
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Location
mount royal, Canada
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Posted
June 01, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A fashion retail company in Montreal is seeking a Quality Assurance Specialist to monitor and improve customer service interactions. The candidate will evaluate performance across various channels and provide feedback to enhance agent development and customer satisfaction. Requirements include 3+ years of QA experience, bilingualism in French and English, and strong analytical and communication skills. A comprehensive benefits package and a commitment to employee development are offered.
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