Job Description
Job Title: On-Site IT Support Engineer (Level 1/2) - Aberdeen
Client: Energy Sector
Location: Aberdeen, Scotland (UK) (On-Site:)
Duration: Backfill/on-going | Start: ASAP
Rate: On application
Your Mission
Join a dynamic team as a Level 1/2 IT Support Engineer! Provide critical hardware/software support, manage IT infrastructure, and ensure seamless operations for employees in the Aberdeen office.
Key Responsibilities
- End-User Support: Troubleshoot Windows/macOS/mobile devices, IMAC tasks, AV systems & executive (VIP) support.
- Device Lifecycle: Image/deploy devices (Win 10/MacOS), manage hardware refresh, disposal & warranty repairs.
- Asset Operations: Lead inventory management, spare parts tracking, depot services & weekly reporting.
- Cross-Functional Collaboration: Onboard new hires, coordinate vendors & ensure SLA compliance.
Youll Need...