💼 Full-Time Position

On-site Services Coordinator

🏢
Canon
📍 Australia, New South Wales, Australia
📍
Location
Australia, Australia
📅
Posted
May 29, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

About the Role


The Onsite Services Coordinator plays a key role in delivering high‑quality, timely support for the day‑to‑day operation of Canon’s Managed Document Services (MDS). This position ensures smooth onsite service delivery, proactive issue management, and a consistently positive client experience. It is a 100% onsite role, reporting directly to the Team Leader – Client Services.

Scope of the Role

  • Deliver a consistently high level of service and ensure strong customer satisfaction across all user interactions

  • Escalate unresolved issues or any risks to service level agreements in a timely and appropriate manner

  • Maintain Canon’s device fleet to ensure optimal performance and reliability

  • Manage the distribution and replenishment of consumables for all supported devices

  • Maximise device uptime and overall fleet availability through proactive monitoring and support

  • Ensure all...