Job Description
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all.
**Technical Responsibilities of an On-Site technician:**
+ Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site
+ Troubleshooting and Problem solving: PC, MAC, application, AV, and network connectivity issues, etc.
+ ServiceNow ticket management; prioritizing tickets and awareness of SLAs
+ Supporting Micro...
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all.
**Technical Responsibilities of an On-Site technician:**
+ Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site
+ Troubleshooting and Problem solving: PC, MAC, application, AV, and network connectivity issues, etc.
+ ServiceNow ticket management; prioritizing tickets and awareness of SLAs
+ Supporting Micro...