Job Description
Role: OnBase Support Engineer (L2/L3)
Location: Toronto, ON (Hybrid)
Experience: 8 Years
Type: Full-Time Permanent (FTE)
Pay range: 90k - 110k/Yearly
Job Summary
We are seeking an experienced OnBase Support & Platform Engineer with strong expertise in Hyland OnBase administration, workflow management, integration support, and enterprise application support. The role will be responsible for managing L2/L3 production support, resolving complex incidents, driving root cause analysis, supporting platform enhancements, and ensuring the stability, scalability, and performance of the OnBase ecosystem. The candidate will work closely with business stakeholders, application teams, and infrastructure teams to deliver reliable document management and workflow automation services.
Must-Have Technical/Functional Skills
- Strong expertise in Hyland OnBase (Administration, Workflow, Unity Client, Integration Services)
- Hands...