Job Description
Job Description
Driver Onboarding & Acquisition
Manage and process new driver onboarding cases from registration until activation
Review, verify and maintain onboarding documentation and records
Coordinate with Operations teams to ensure smooth onboarding processes
Follow up on pending applications and unresolved onboarding cases
Monitor onboarding pipeline, conversion rates and activation performance
Support recruitment campaigns, roadshows and driver acquisition initiatives
Identify onboarding bottlenecks and recommend process improvements
Prepare onboarding and acquisition performance reports for management
Driver Communications & Engagement
Manage communications across official driver channels and platforms
Prepare and distribute operational announcements, reminders and campaign updates
Coordinat...