Job Description
One Point Patient Care Specialist
Base Salary: CAD $51,383.00 - $79,261.00
Responsibilities
Physician & Patient Communication
- Serve as the single point of contact for assigned physicians and patients.
- Provide ongoing updates to physicians regarding patient status and follow up to ensure continuity of care.
- Conduct welcome calls with new patients, gather relevant information, obtain consent, and introduce them to program offerings.
- Inform patients about available support services (case management, reimbursement support, self‑injection training, prescription coordination, adherence support).
- Maintain professional, empathetic, and proactive communication to resolve client and patient issues.
Care Coordination & Patient Support
- Manage all patient starts from enrollment through therapy initiation.
- Ensure coordination of program services, including...