Job Description
Online consultant vacancy in Ras-al-Khaimah UAE
Online Consultant - Remote Customer Service Representative
Overview
We are seeking an Online Consultant to join our team and provide exceptional customer service to our clients. As a remote customer service representative, you will work from your home, assisting clients with their inquiries and concerns through various online platforms.
Responsibilities
- Respond promptly to customer inquiries through email, chat, and social media
- Provide accurate information about our products and services
- Address customer complaints and escalate issues to the appropriate department when necessary
- Ensure high levels of customer satisfaction by providing excellent service
- Keep records of customer interactions and transactions
- Follow communication procedures, guidelines, and policies
Requirements
- Fluent in English (Hindi...